IT Consultancy

In today's digital age, the integration of advanced technology in business and educational environments is more crucial than ever. At Mackworth Consultancy, I offer an all-encompassing review of your institution's IT infrastructure, ensuring every component—from the foundational elements to end-user devices and teaching room equipment meets the highest standards of functionality, efficiency, and innovation.

The home of today is reliant on a fast and reliable internet connection, though and equally fast and reliable home Wi-Fi. I can diagnose connection issues, and set up your devices, whether it's a home computer, smart TV, smart speakers, or any home device that requires a setting up with an internet connection. Also, I troubleshoot slow computer and laptop issues, especially removing viruses and other malware, and I'll get your printer working.

I offer a range of staff training sessions, from New Manager, Leadership, Motivation, Customer Services and Staffing issue training.

These can be delivered as classroom sessions, or 121 coaching sessions. Contact me for more details.

Stepping into a managerial role can be both exciting and daunting, especially in the fast-paced world of business and educational IT. At Mackworth Consultancy, I recognise that newly promoted IT managers often face a steep learning curve, left to navigate their new responsibilities with little guidance. That's why I offer specialised training courses designed to equip First Time Managers with the skills and knowledge they need to excel from day one.

At Mackworth Consultancy, I understand that stepping into a leadership role in educational IT requires more than just technical know-how. It demands visionary thinking, strategic planning, and the ability to inspire and guide teams towards achieving collective goals. Our Advanced Leadership Training programme is designed to elevate your management skills to the next level, transforming you into a dynamic leader who can drive innovation and excellence within your institution.

In the dynamic world of business and educational technology, motivated teams are the backbone of successful IT departments. At Mackworth Consultancy, I offer specialised Motivation Training designed for IT managers in education, equipping you with the tools and strategies to inspire and energise your teams. Our programme focuses on fostering a positive and productive work environment where every team member feels valued and driven to achieve excellence.

In the realm of business and educational technology, outstanding customer service is essential for ensuring smooth and effective operations. At Mackworth Consultancy, I provide comprehensive Customer Service Training tailored for IT staff at all levels within educational institutions. Our programme is designed to enhance your team’s ability to support educators, students, and administrative staff, fostering a positive and efficient technology environment.

Managing a team effectively involves navigating a variety of staffing challenges, from addressing punctuality problems to boosting productivity. At Mackworth Consultancy, I offer a specialised training course on Staffing Issues designed for IT managers in education. Our programme equips you with the skills and strategies necessary to handle the full spectrum of staffing concerns, ensuring a cohesive and high-performing team.